•Informal Customer Feedback- It's when you ask your customers what they think of the product in a informal manor as if they were your friend.
•Customer Questionnaires- A series of questions which ask the customer for a review, normally tick boxes to be quick. this would apply to us because we would want a reiew on our business.
•Customer Comment Cards- it is a card where customers can leave there own comments/opinions f the product or the service.
•Staff Feedback- Where you ask your staff how they think the business is going.
•Mystery Customer- Is when a staff member acts like a normal customer and buys your product and then feedsback to the business how was the service.
Complaint letters- When a customer writes to your located business with a complaint telling you whats wrong witht he product or service and often what they will like done about this situation.
Compliment letters- When a customer writes to you making positive comments about your product or the service provide.